Service members and military families who signed up for in-store financing through Harris Jewelry and an add-on protection plan can still request refunds. The Harris Jewelry website has been reopened through December 21, 2024, so those who have yet to file a claim or previously filed a claim, but have not heard back from the company, have additional time.
According to the Federal Trade Commission (FTC) Consumer Advice website:
Go to Harris Jewelry’s website at www.harrisjewelry.com. Click “Apply for a Refund” and enter your name and contact information. Filing anywhere else is a scam.
Apply right away. The reopened refund site will be active only until Saturday, December 21, 2024.
Don’t wait for an email from Harris Jewelry saying you’re eligible for a refund: time is short!
For questions, contact the New York State Attorney General’s Office at (315) 523-6080.
More about the Case and the Settlement
In FTC and a group of 18 states from cheating military families with illegal financing and sales practices. According to the original filing, the jewelry company deceptively claimed that financing jewelry purchases through Harris Jewelry would raise service members’ credit scores, misrepresented that its protection plans were required and added the plans to purchases without consumers’ consent. The company also allegedly violated numerous financial consumer protection laws, including the Military Lending Act.
Under a stipulated order with the FTC and the multistate group, Harris Jewelry was required to stop collecting millions of dollars in in-store financing debt, provide refunds for purchased protection plans totaling approximately $10.9 million, issue refunds for overpayments and assist with the deletion of any negative credit entries. Once the obligations of the stipulated order were met, Harris Jewelry was to dissolve the company according to applicable state laws.
The multistate group, led by the New York Attorney General’s office, returned to court claiming the Harris Jewelry website and claims portal were shut down prematurely in violation of the FTC settlement. The court’s recent action allows consumers fair and sufficient time to file claims in response to the 2022 settlement.